How a Sevensedie order reaches you
Every Sevensedie piece is produced to your specification after your order is confirmed at VC Gallery. Once the piece is complete, we prepare the shipment and coordinate delivery to your address across Europe. Because furniture logistics depend on volume, weight, brand, and destination, we quote each delivery individually. You receive a full quote before you commit, and tracking once the shipment is dispatched. Our Milan address at Via Filippo Turati 3 is our showroom, open by appointment for clients who wish to see finishes, wood samples, and upholstery combinations in person.
Sevensedie is Made in Italy to European standards, handcrafted in the Cerea atelier since 1965 and present at Salone del Mobile Milano for over 35 consecutive years. Furniture arrives ready to install and does not require electrical adaptation. The brand is known for classic and contemporary chairs, upholstered sofas and armchairs, dining and coffee tables, cabinets, beds, and full bespoke furniture, with iconic collections like Butterfly, Modern, and Ellipse defining its range from classic to contemporary Italian design.
How Sevensedie delivery is calculated
Sevensedie is made to order, and every piece is different in volume, weight, and finish. There is no fixed rate. Delivery is quoted individually per project, based on four factors.
- Volume and weight Cubic metres and gross weight of the finished order drive base transport cost. A set of dining chairs travels very differently from a full living room or a hotel contract package.
- Brand and packaging Sevensedie pieces travel in custom-built wooden crates and protective wrap that safeguard upholstery, chair frames, table tops, and cabinet finishes; this is included in the quote.
- Destination Delivery to Italy and mainland European Union is straightforward. Islands, Switzerland, Norway, Ireland, and remote regions may need road-plus-ferry or dedicated freight, plus access checks for ZTL zones, historic staircases, and buildings without lift.
- Timeline A flexible delivery window often reduces cost. Sharing your target date early usually gives the best rate, and consolidated freight is more economical than dedicated single-project trucks.
Full quote is sent to you before you confirm the order, and no invoice includes an unknown delivery cost. For a rapid estimate, contact us with the SKU, destination, and any timeline preference you have.
Production and delivery time
Sevensedie is handcrafted to order, so total time is production plus transit.
| Stage | Time |
|---|
| Production at the Sevensedie atelier | 10 to 12 weeks |
| Transit (Italy and mainland European Union) | 7 to 14 days |
| Transit (islands and remote regions) | quoted per project |
Production time starts from order confirmation and can vary by collection, wood species, upholstery fabric, and finish. Custom wood finishes, bespoke upholstery, contract and hotel orders, or non-standard dimensions may add time; this is confirmed on the SKU at order time. Sending your project details early always helps our production planning and often improves the delivery cost.
White Glove delivery
Sevensedie pieces are large and upholstery, chair frames, table tops, and mirrors are delicate. White Glove service is available on request and covers everything from truck to final placement.
- Delivery to the room of your choice Not only to the door, but into the space where the piece will live, including stairs, tight corridors, and buildings without lift access.
- Unpacking and inspection Crates opened, protective materials removed, every piece inspected for finish and upholstery integrity, any concern documented before we leave.
- Assembly and positioning Extending tables, chair frames, sofa modules, and cabinet components are assembled and set in place.
- Waste removal Crates, foam, cardboard, and protective wrapping collected and disposed of responsibly.
White Glove is optional and quoted alongside the delivery cost, based on destination and access. It is available for every Sevensedie order across Europe and we recommend it for orders above 3 pieces or any project with mirrors, marble tops, or long sofas. Request it on the contact form with your project details.
Countries served
Sevensedie ships to the following destinations via VC Gallery:
- Italy direct delivery, quoted per project.
- Mainland European Union road freight, quoted per project.
- Switzerland, Norway dedicated freight, customs handled, quoted per project.
- Islands and remote regions Cyprus, Monaco, Marbella, Tenerife, Ireland, Majorca, Sicily, Corsica, Malta, Balearics, Canary Islands. Road-plus-ferry or dedicated freight, quoted per project.
United Kingdom is not currently served through VC Gallery for Sevensedie orders. For any destination not listed, contact us for an individual quote.
VAT on Sevensedie orders
Prices shown on VC Gallery include Italian VAT at 22 percent by default. On checkout, the total is recalculated according to the destination country under standard European Union rules. EU B2B clients with a valid VIES VAT number receive an invoice without VAT under intra-EU reverse charge. For non-EU destinations such as Switzerland or Norway, Italian VAT is removed and local import taxes apply on arrival, handled through the shipping documentation. Contract, hotel, and trade orders receive a full VAT-adjusted quote at the offer stage. Full VAT and customs detail is confirmed on the invoice before you commit.
Customization and delivery
Sevensedie is made to order, so customization is a core part of the offer. Wood finishes across the classic and contemporary range, upholstery fabrics and leathers from a curated selection, decorative trims, chair frame variants, table dimensions, and bespoke details for hotel and contract projects are all possible on many collections. Send us the SKU and your preferences, and we confirm what the atelier can produce and how it affects timing.
Custom orders typically add at least 2 weeks on top of standard production time. On larger projects (full dining sets, sitting rooms, bedroom suites, or hotel guestroom packages), we recommend planning delivery well in advance so the atelier can align production and shipment. All lead times are confirmed before you commit.
What to do on delivery day
Sevensedie pieces are large, finishes are delicate, and mirrors, glass tops, and upholstery need close attention on arrival. Checking the shipment at delivery is essential.
- Photograph the outer crate and any protective wrapping before opening.
- If the crate shows visible damage, open it in the presence of the driver.
- Check every surface, wood finish, upholstered section, mirror, and glass or marble top for dents, scratches, tears, or chips.
- Do not sign the delivery note as accepted until you are satisfied the piece is intact.
- If damage is present, take photos and contact VC Gallery within 24 hours.
Why this matters. Transport insurance claims are honored only when damage is reported at delivery. If you sign the delivery note as accepted and inspect the piece later, proving in-transit damage becomes very difficult. If you have booked White Glove service, our delivery team performs the inspection with you and documents any issue on the spot.
Returns and claims
- Returns (change of mind) Sevensedie is produced to your specification, so there is no refund on change of mind. Please review wood finish, upholstery fabric or leather, and dimensions carefully before confirming the order. Our team can help by email or in the Milan showroom, and wood or fabric samples can be sent on request.
- Factory defect Finish flaw, unstable joint, faulty upholstery seam, wobbly frame, or similar production issue. Send photos and describe the defect. Options: on-site repair by a specialist (we reimburse up to a project-specific limit) or full replacement of the affected element. Return shipping is free.
- Transport damage Dents, scratches, torn fabric, cracked mirrors, or broken components discovered at delivery. Photograph and report immediately. We file an insurance claim with the carrier and arrange replacement. Return shipping is free.
- Wrong item If VC Gallery or Sevensedie shipped the wrong SKU, we arrange free exchange. Return shipping is free.
Full policy on the returns page and claims page. For contract and hotel orders, warranty and claim terms follow the project agreement.
Ready to receive a full quote?
Any Sevensedie order starts with a full quote covering the piece, delivery, White Glove service (if requested), and lead time. Send us your project details, from a single chair to a full hotel installation, and we come back with a complete estimate.
For general delivery information across all brands, see the Delivery hub.
